Frequently Asked Questions
Everything you need to know about your favorite lunch solutions.
Are Bentgo lunch boxes microwave and dishwasher safe?
Most Bentgo models feature a removable tray that is both microwave and dishwasher safe. We recommend hand-washing the outer shell to preserve the leak-proof seal and extend the life of your product.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your lunch gear sooner.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days of the delivery date for a full refund or exchange.
Are your products BPA-free and food-safe?
Yes, all Bentgo products are made using high-quality, food-grade materials that are BPA-free and FDA-approved, ensuring a safe dining experience for both children and adults.
Do Bentgo lunch boxes come with a warranty?
Yes, we stand behind our quality. Most products include an industry-leading 2-year warranty that covers any manufacturing defects in materials or workmanship.
Can I pack liquids like soup in my Bentgo box?
While our containers are designed to be leak-resistant for thick liquids like yogurt or hummus, they are not intended for thin liquids like water or soup. We recommend our specialized insulated food jars for liquid meals.